Intermodal Rail Operations Coordinator

At HMM, we’re not just a global leader in integrated logistics and shipping—we’re shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry.

Why HMM?

• Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you’ll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping.
• Career Growth: We are dedicated to your development. With mentorship, cross-department training, and career advancement opportunities, HMM invests in your success and professional growth.
• Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development.
• Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being.
• Work-Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.

HMM is seeking a skilled Intermodal Rail Operations Coordinator to forecast rail volume based on vessel schedules, ensure timely rail billing, monitor rail cargo’s idling status and report updates to management and relevant teams, troubleshoot rail billing issues, and support inland services.

Key Responsibilities:

• Understand and work with HMM's Compass system for rail billing processes.
• Familiarity with terminal operations, including managing on/off dock projections and ensuring proper release plans
• Send rail billing through the system before vessel arrival and confirm EDI acceptance with the terminal
• Experience in monitoring rail cargo, identifying issues like idle cargo, and taking appropriate action
• Create daily rail volume idling reports for inbound and outbound cargo and review release plans
• Ability to handle billing processes, troubleshoot issues, and work with other teams to ensure smooth operations
• Perform additional tasks as needed

Required Skills & Experience

Education:

• Bachelor’s Degree in Transportation, Operations, or Supply Chain Management or equivalent education and experience

Experience:

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in ocean exports is highly desirable
• Experience in intermodal rail operations, rail billing, or logistics coordination is highly preferred
• General understanding of International Container Business especially inland service in the US area preferred

Essential Skills:

• Strong communication skills to liaise effectively with terminals, vendors, and internal teams
• Ability to troubleshoot and resolve issues related to rail billing, cargo idling, and other logistical concerns
• Excellent attention to detail to ensure accuracy in billing, cargo management, and reporting
• Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and communication
• Ability to learn and navigate new software and systems quickly
• Ability to work independently and as part of a team, collaborating with multiple departments (e.g., Terminal Operations, Pricing)

Join HMM and navigate the future of shipping and logistics, where you’ll grow alongside an industry leader committed to sustainability, innovation, and excellence.

About HMM America Shipping Agency:
HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated, and other specialized cargo.

HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks, and offices around the world. HMM is highly regarded as one of the world's top integrated logistics companies with a commitment to operational excellence by our team of industry professionals and state-of-the-art technology.

Additional Details:

The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year.

HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.